Founded in 2011, Tern has carved out a niche in urban mobility and compact cargo bikes. Known for their Bosch-powered cargo e-bikes, Tern emphasizes practicality, safety, and premium build quality.
Tern Lineup Overview
- Cargo: GSD (longtail), HSD (mid-tail)
- Compact/Folding: BYB, Link
- E-Bikes: Vektron folding e-bike
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